In the event that you are not satisfied with your purchase, we will offer an exchange or refund within 28 days of you receiving your order.

All items must be returned to us unused, unopened and in the original packaging for us to process an exchange or refund.

Please return any items using a tracked signed for service and send to THE GLOW BOX COMPANY, 46-48 South Street, Eastbourne, East Sussex, BN21 4XB.